Cognitive dissonance is a state of having conflicting feelings or beliefs.

In an article called “The Psychological Dimensions of Hearing Healthcare: Audiology is More Than Just Diagnoses and Devices” in Canadian Audiologist, by Bill Hodgetts, PhD, (Vol 11, Issue 3, 2024), he said, “Resolving a patient’s cognitive dissonance is a huge part of our job.”

I wanted to bring this to life in a couple of short videos. In Part 1, there are conflicting emotions around denial of hearing loss and stigma perception.

After creating the videos, I learned something more about cognitive dissonance. I realized that it might be helpful to look at cognitive dissonance as different parts of ourselves expressing what they think.

Which part of ourselves comes forward will depend on many factors.

Addressing cognitive dissonance in audiology involves education, counseling, and support to help individuals reconcile conflicting beliefs and make informed decisions.

Related post: Addressing cognitive dissonance is a huge part of an audiologist’s job! Part 2