Communication Strategies

From the chronicles

People with hearing loss often get accused of having selective hearing

By its very nature, hearing loss results in selective hearing. People with hearing loss have to pay attention and expend a lot of effort when listening. And nobody can pay attention 100% of the time. So the person with hearing loss has to “select” when to hear. Hearing loss is also selective in that we […]

Why you shouldn’t call a person with hearing loss from another room

Significant others and family members often speak to a person with hearing loss (PWHL) from another room. It’s not realistic to try to have a conversation when you are in different rooms, for two reasons: 1) consonant sounds can’t be properly transmitted over this distance and 2) there are no visual cues available, such as […]

How to get through the holidays for introverts with hearing loss

Despite hearing loss, despite introversion, connection can be easy and fulfilling, under the right conditions. People with hearing loss (PWHL) have a role to play in creating the conditions. Here are some suggestions. (See more detailed explanations below the video frame.) Arrive early, leave early. When you arrive early at a party, you’ll get a chance […]

How to Support and Communicate with People who Have Hearing Loss: a Guide for Professionals

I was invited by LearnENT to speak about communication strategies that professionals can use when they interact with clients who have hearing loss. LearnENT has an app that was initially developed by a small group at the University of Ottawa. LearnENT has grown to become a collaborative effort consisting of contributions from medical students, residents […]

What is your go-to strategy when you can’t hear?-

What is your go-to strategy when you can’t hear? (See below for commentary after you view the video clip.) As an audiologist who is deaf, I use all of these strategies. Often when I smile and pretend to understand (#1), I am hoping I will figure it out if the person gives me just a […]

How do you deal with a spouse who is Hard of Hearing?

While it’s important to advocate for a significant other with hearing loss, be aware that you can over-do it. I have occasionally been on the receiving end of the overdoing. It was embarrassing. But it galvanized me to take responsibility for my own communication needs. In some situations, I might not disclose my hearing loss […]

When you have hearing loss, it’s important to be persistent

It’s a fact of life—for people with hearing loss, that is—that other people forget. They forget that you have hearing loss, and they forget to communicate in ways that make it easier for you to understand. This even applies to the people that you work and live with on a daily basis. According to psychologist […]

My biggest challenge with hearing loss

I was born with normal hearing. My hearing loss progressed quickly. When I graduated high school, I had profound hearing loss in both ears (i.e., I am deaf). I struggled for years. I am no longer struggling. It’s been a combination of awesome technology and skill development. I want to share what I know about […]

Learning How to Read Lips No. 5

Learning how to lipread is all about restricting the possibilities. This is a shared responsibility. Since communication is a two way street, clear communication is ALWAYS a shared responsibility. As a speaker, I can limit the possibilities when the other person is having difficulty understanding. I can say, “I am talking about my career aspirations,” […]

Tip for Communicating with People who have Hearing Loss | Get Attention First

If you have hearing loss, it’s important to ask people to get your attention before speaking. You might not necessarily know that the other person is speaking to you unless they get your attention. If you miss the first few words, that’s valuable information about the topic that you are missing. If they call your […]